Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, presentations and reports; coordinating client appointments, site inspections and sales activities; maintaining customer records; and liaising with reservations, events, finance and operations. Candidates typically need a degree or diploma in hospitality, tourism, business or a related field, along with administrative or hotel sales experience. Strong communication, organization, computer and customer-service skills are expected. The successful candidate should be detail-oriented, commercially aware, professional and able to manage deadlines in a fast-paced hotel environment. Familiarity with Microsoft Office and hotel sales or CRM systems is advantageous.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, comfortable accommodation, dining, wellness facilities and destination-focused guest experiences. In the Philippines, Shangri-La operates prominent properties in locations including Makati, Bonifacio Global City, Cebu and Boracay. The group employs people across hotel operations, food and beverage, events, sales, finance, engineering and guest services. A Sales Coordinator typically works within the commercial team, helping build client relationships and support revenue-generating activities. Shangri-La generally emphasizes service excellence, professionalism, teamwork, cultural awareness and opportunities for employee development.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao and other resort destinations. Hotels, restaurants, events companies and travel businesses regularly recruit sales coordinators, front-office staff, chefs, service employees and supervisors. Filipino culture is generally warm, family-oriented and welcoming, with English widely used in business and tourism. Lifestyle varies from busy urban living in Manila to a more relaxed beach-oriented pace in island destinations. Costs are usually lower outside major business districts, although accommodation near luxury resorts can be expensive. Foreign employees normally need an employer-sponsored work permit and appropriate visa, while Filipino citizens can work without these requirements. Relocating candidates should confirm contract terms, housing, transport, healthcare, taxes and visa processing with the employer. The dry season is commonly November to April, while the wet season can bring heavy rain and typhoons.