Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by preparing proposals, contracts, reports and presentations, maintaining customer records, coordinating appointments and assisting with client enquiries. The role typically requires a diploma or degree in hospitality, business or a related field, along with relevant hotel or administrative experience. Strong communication, organisation and follow-up skills are essential. Candidates should be comfortable using Microsoft Office and hotel sales systems, able to manage competing deadlines and demonstrate a professional, service-focused attitude. Fluency in English is generally required; Cantonese and Mandarin are valuable for the Hong Kong market. The successful candidate is expected to work accurately, support revenue-generating activities and maintain positive relationships with corporate, leisure and event clients.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong and recognised for its Asian-inspired service, elegant hotels and resorts, and strong emphasis on genuine care. The group operates properties across Asia, the Middle East, Europe, North America and other international destinations under brands including Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. Shangri-La hotels serve business and leisure travellers through accommodation, dining, meetings, events, wellness and lifestyle facilities. The company is known for its warm hospitality culture, attention to detail and focus on personalised guest experiences. Working for Shangri-La can offer exposure to international hotel operations, professional development and opportunities to build a career in sales, events, rooms, food and beverage or corporate support functions.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, tourism, finance, retail, technology, logistics and professional services. Hotel sales roles benefit from the city’s busy corporate market, international events and large visitor economy. The culture combines Cantonese traditions, international influences, efficient public services and a fast-paced working style. Lifestyle options range from dense urban districts, restaurants and nightlife to beaches, hiking trails and quieter islands such as Lantau and Cheung Chau. Most expatriate employees need an employment visa sponsored by their employer, while dependants may usually apply for dependent visas. Employers commonly assist with the application, which requires a valid offer and proof that the candidate is suitably qualified. Salaries should be considered alongside high rents, although public transport is excellent and daily commuting is convenient. Learning basic Cantonese is helpful, while English is widely used in business and hotels.