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The Corporate Social Sustainability (CSR) Executive supports Shangri-La’s environmental, social and community initiatives in Malaysia. Responsibilities may include coordinating sustainability programmes, monitoring environmental and social performance, preparing reports, supporting audits, organising community partnerships, and promoting responsible practices among colleagues and guests. Candidates are generally expected to have a degree or relevant experience in sustainability, corporate social responsibility, communications, business, or a related field. Strong project coordination, writing, research, stakeholder-management and presentation skills are important. The role requires initiative, attention to detail, genuine interest in responsible tourism, and the ability to work with hotel departments, local communities, suppliers and external organisations. Contract flexibility and proficiency in English are typically expected.
Shangri-La Group is a major luxury hospitality company headquartered in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La properties are known for personalised service, premium accommodation, restaurants, wellness facilities and business or leisure experiences. In Malaysia, the group operates well-known city and resort properties and employs teams across hotel operations, guest services, food and beverage, sales, finance, engineering and corporate functions. Sustainability and community engagement are increasingly important to the company, including environmental stewardship, colleague development, local partnerships and responsible operations. A CSR Executive would help translate these commitments into practical programmes, measurable outcomes and visible engagement with guests, employees and surrounding communities.
Malaysia offers opportunities in hospitality, tourism, sustainability, retail, technology, education and shared services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Island locations such as Langkawi, Penang, Tioman and parts of Sabah provide a relaxed lifestyle, warm weather, beaches and strong tourism communities, although transport and housing can be more limited than in major cities. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with English widely used in professional settings. Living costs vary; resort islands may have higher rental and imported-food prices. Foreign nationals normally need an employment pass sponsored by the employer, with approval before commencing work. Employers usually handle much of the application process, while candidates should confirm contract terms, accommodation, insurance and relocation support. Malaysia is generally welcoming, but visitors should respect local customs, dress appropriately and observe environmental rules in protected coastal areas.
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