Assistant Manager/Manager Human Resources

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

Shangri-La Singapore is seeking an Assistant Manager or Manager in Human Resources to support hotel colleagues and HR operations. Typical requirements include a diploma or degree in human resources, hospitality management, or a related field, together with several years of HR experience, preferably in a hotel or service environment. The successful candidate should understand Singapore employment legislation, recruitment, employee relations, performance management, training, payroll coordination, and HR administration. Strong communication, confidentiality, organisation, problem-solving, and interpersonal skills are essential. The role is expected to provide practical advice to managers and employees, support engagement initiatives, maintain accurate records, and contribute to a positive service culture. Experience with HR systems and the ability to work in a fast-paced, multicultural operation would be advantageous.

About the employer

Shangri-La Group is a major luxury hospitality company founded in Hong Kong, operating hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. Shangri-La Singapore is a well-established luxury hotel known for its extensive tropical gardens, attentive service, restaurants, events, and accommodation for business and leisure travellers. The organisation places strong emphasis on Asian hospitality, colleague development, guest satisfaction, sustainability, and service excellence. Employees typically work in a diverse, international environment with opportunities to interact across hotel departments. Benefits may include meals, uniform, medical coverage, staff rates, training, and incentives, although exact benefits depend on the employment contract and level of appointment.

Working in Singapore

Singapore is a compact, highly connected island city-state with opportunities in hospitality, tourism, finance, technology, healthcare, education, and logistics. The culture is multicultural, with Chinese, Malay, Indian, and international influences; English is widely used at work. Lifestyle is convenient and generally safe, with excellent public transport, diverse food, shopping, parks, and vibrant neighbourhoods. Housing can be expensive, especially near central areas, so newcomers often compare shared apartments, serviced rooms, and locations near MRT stations. Foreign employees normally need an employer-sponsored work pass. The Employment Pass is commonly used for qualifying professional and managerial roles, while the S Pass may apply to eligible mid-skilled positions; approval depends on salary, qualifications, experience, and government criteria. Employers generally manage the application. Candidates should budget for rent, transport, healthcare, deposits, and relocation costs, and verify current immigration rules before accepting an offer.