Events Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Events Sales Coordinator supports the planning and delivery of conferences, weddings, banquets and other events. Typical requirements include a diploma or degree in hospitality, business or a related field, previous experience in hotel sales, events or administration, strong communication skills and good computer literacy. The candidate is expected to manage enquiries, prepare proposals and quotations, coordinate with clients and operating departments, maintain accurate event records and assist with site inspections and follow-up. Attention to detail, professional presentation, teamwork, organisation and the ability to handle multiple deadlines are essential. Knowledge of hotel event systems and proficiency in English are advantageous; additional languages may be useful in Malaysia.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The group is known for refined accommodation, extensive dining, meetings and events facilities, and attentive service associated with its Shangri-La brand. In Malaysia, Shangri-La operates established city and resort properties, serving business travellers, leisure guests, weddings and corporate events. Employees generally work in a multicultural environment with structured hotel operations, guest-service standards and opportunities to develop across departments. An Events Sales Coordinator would typically support the commercial and operational teams by converting event enquiries into confirmed business and helping deliver a smooth client experience.

Working in Malaysia

Malaysia offers hospitality opportunities in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu, Malacca and other resort destinations. Event, hotel sales, food and beverage, guest services and tourism roles are common, with stronger seasonal demand on islands such as Langkawi and in Sabah. The culture is multicultural, combining Malay, Chinese, Indian and indigenous influences; English is widely used in hotels, while Malay is the national language. Lifestyle varies from busy urban living to relaxed beaches, outdoor activities and island communities. International hires normally need an employment pass sponsored by the employer, and should secure approval before starting work. Requirements can include passport validity, qualifications, medical checks and immigration documentation. Relocation planning should cover accommodation, transport, health insurance, banking and local tax registration. Salaries are usually quoted in Malaysian ringgit, and resort locations may have higher living costs or fewer housing choices.