Human Resources Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Supervisor supports daily HR operations, including recruitment, onboarding, employee relations, attendance, personnel records, training coordination, and compliance with Indonesian employment regulations. Candidates should have a degree or diploma in Human Resources, business administration, hospitality management, or a related field, together with relevant hotel or service-industry experience. Strong knowledge of Indonesian labor practices, communication skills, confidentiality, organization, and problem-solving ability are expected. Experience with HR systems and good English proficiency would be advantageous. The successful candidate should be approachable, fair, detail-oriented, and able to work closely with employees and department managers in a fast-paced hotel environment.

About the employer

Shangri-La Group is an international luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, residences, and related hospitality businesses across Asia, the Middle East, Europe, North America, and other markets. Its properties are known for premium accommodation, extensive guest services, restaurants, wellness facilities, and locally influenced experiences. In Indonesia, Shangri-La has established a presence through prominent properties such as Shangri-La Hotel Jakarta and Shangri-La Rasa Sentosa Resort in Bali. The company places strong emphasis on genuine hospitality, service quality, employee development, cultural awareness, and professional standards. Human Resources teams support these goals by developing talent, maintaining positive workplace relationships, coordinating training, and ensuring compliance with company policies and local employment law.

Working in Indonesia

Indonesia offers varied opportunities in hospitality, tourism, restaurants, wellness, aviation, technology, and international business. Jakarta, on Java, is the main corporate and administrative centre, while Bali is particularly strong for resorts, tourism, events, and wellness roles. Other destinations, including Lombok, Batam, and the Riau Islands, offer growing hotel and leisure employment. Indonesian workplace culture generally values respect for hierarchy, teamwork, courtesy, and relationship-building. Lifestyle ranges from busy urban living in Jakarta to a more relaxed, outdoor-focused pace in Bali and other islands. Foreign nationals normally need an employer-sponsored work permit and appropriate Indonesian visa or stay authorization; working on a tourist visa is not permitted. Relocation planning should include accommodation, health insurance, transport, local registration, tax matters, and the cost of living. Requirements vary by nationality and role, so candidates should confirm current rules with the employer and Indonesian immigration authorities.