Service Leader - Finance (Accounts Receivable)

Role summary

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The Service Leader – Finance (Accounts Receivable) is responsible for managing the hotel’s receivables, including billing, collections, account reconciliation, payment posting, credit control and financial reporting. Candidates should have a degree or diploma in accounting, finance or a related field, with relevant experience in hotel finance or accounts receivable. Familiarity with accounting systems, Microsoft Excel and standard financial controls is expected. The successful candidate should be detail-oriented, ethical, organized and confident when communicating with guests, companies and internal departments. The role also requires the ability to meet deadlines, investigate discrepancies, protect confidential information and support Shangri-La’s service standards while working effectively in a busy hospitality environment.

About the employer

Shangri-La is a leading luxury hospitality group founded in Asia and recognized internationally for warm Asian hospitality. The company operates hotels, resorts and related properties across Asia, the Middle East, Europe, North America and other global destinations. Shangri-La properties typically offer accommodation, restaurants, meetings and events, wellness facilities and leisure experiences. Its culture emphasizes genuine care, service excellence, professionalism and respect for colleagues and guests. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila and Shangri-La Mactan, Cebu, among others. Employees commonly work in multicultural teams and receive exposure to international hotel standards, structured training and opportunities for career development. Finance team members support the commercial and operational success of the property through accurate reporting, strong internal controls and effective management of cash flow and receivables.

Working in Philippines

The Philippines is an archipelago with strong employment opportunities in hotels, tourism, finance, business services, healthcare, technology and retail. Major career hubs include Metro Manila, Cebu, Clark, Davao and resort destinations such as Boracay and Palawan. Filipino culture is generally welcoming, family-oriented and community-focused, with English widely used in business and hospitality. Lifestyle varies from busy urban living to relaxed coastal communities; living costs are usually lower outside Manila, although resort areas can be expensive. Foreign nationals normally need an employer-sponsored work permit and an appropriate visa, commonly coordinated with the Bureau of Immigration. Requirements can include a passport, employment contract, company documents and immigration approvals. Candidates should verify current rules before relocating. Employees should also consider accommodation, healthcare, transport, weather, taxation and local employment regulations before accepting an offer.