Audio & Video Technician

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Audio & Video Technician supports hotel events, meetings and daily operations by setting up, testing and operating sound, lighting, projection and video-conferencing equipment. Candidates should have practical experience with professional AV systems, event production or hotel audiovisual services, along with troubleshooting skills and basic knowledge of digital audio, video and lighting equipment. Good communication, customer service and teamwork are essential. The role requires flexibility to work evenings, weekends and public holidays, often under time pressure. The successful candidate is expected to maintain equipment, respond quickly to technical issues, follow safety procedures, coordinate closely with event organizers and deliver reliable, high-quality presentations for guests and colleagues.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international destinations. The group is known for personalized service, elegant properties, dining experiences, wellness facilities and strong attention to guest comfort. Shangri-La hotels frequently host conferences, weddings, business meetings and large social events, creating demand for skilled audiovisual professionals. In the United Arab Emirates, the company operates luxury properties serving both leisure and corporate travelers. Employees generally work in multicultural teams and are expected to demonstrate professionalism, discretion, hospitality and attention to detail. Benefits for hotel roles may include accommodation or housing support, transportation, meals, medical insurance and annual leave, depending on the employment package and property.

Working in United Arab Emirates

The United Arab Emirates is not an island but a federation of seven emirates, including Dubai, Abu Dhabi, Sharjah and Ras Al Khaimah, with extensive coastlines and resort destinations. Hospitality, tourism, events, aviation, retail and construction provide strong employment opportunities, particularly in Dubai and Abu Dhabi. The culture combines Islamic traditions with a highly international lifestyle; modest dress and respectful public behavior are expected. Employees enjoy modern shopping, restaurants, beaches, desert activities and excellent transport, although summers are extremely hot. Expatriate workers normally require an employer-sponsored residence visa, work permit and medical screening. Employers often arrange health insurance and may provide accommodation, transport or flight allowances. Before relocating, confirm the written contract, salary, working hours, accommodation, probation terms and visa sponsorship. Costs can be high, especially for housing, so budgeting is important.