Sales Manager

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Manager is responsible for developing business, managing key accounts, meeting revenue targets, and promoting Shangri-La’s hotel facilities, rooms, events, and services. Requirements generally include a degree or diploma in hospitality, tourism, business, or a related field, along with several years of hotel sales experience, preferably in an upscale or luxury property. Strong communication, negotiation, presentation, networking, and customer relationship skills are expected. The candidate should be commercially minded, target-driven, well organised, and comfortable working with corporate clients, travel agencies, event planners, and international guests. Flexibility to attend sales calls, trade events, and occasional travel is also important.

About the employer

Shangri-La Group is a leading luxury hospitality company headquartered in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international destinations. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. In the Philippines, Shangri-La operates prominent properties such as Shangri-La The Fort in Bonifacio Global City, Edsa Shangri-La in Mandaluyong, and Shangri-La Mactan in Cebu. The group is known for personalised Asian hospitality, high service standards, premium accommodation, extensive dining facilities, wellness offerings, and business and event services. Employees typically work in a structured, guest-focused environment with opportunities for training, career development, and movement across properties. Sales roles support the company’s commercial performance by building long-term relationships and attracting leisure, corporate, group, and events business.

Working in Philippines

The Philippines offers hospitality, tourism, sales, marine recreation, food and beverage, and resort management opportunities, particularly in Manila, Cebu, Boracay, Palawan, and Davao. Filipino culture is warm, family-oriented, and strongly influenced by Spanish, American, and Asian traditions; English is widely used in business and hotels. Lifestyle varies from busy metropolitan living to relaxed coastal communities, with generally affordable food, transport, and domestic travel. Foreign employees usually need an appropriate work permit and visa sponsored or supported by their employer; requirements depend on nationality and contract length. Philippine citizens can relocate between islands using domestic flights, ferries, and buses, although travel may be affected by weather. New arrivals should budget for accommodation deposits, private healthcare, and transport, and confirm salary, housing, insurance, work authorisation, and relocation support before accepting an offer.