Waiter / Waitress - Hung Tong (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Hung Tong, Shangri-La Hong Kong, is responsible for welcoming guests, taking food and beverage orders, serving dishes and drinks, explaining menu items, and maintaining high service standards. Candidates should have customer-service experience, preferably in a hotel or fine-dining restaurant, good communication skills, a pleasant manner, and the ability to work under pressure. Cantonese and English are important; Mandarin is an advantage. The successful candidate is expected to be attentive, well-groomed, reliable, and flexible with shifts, weekends, and public holidays. Knowledge of food safety, restaurant procedures, and professional table service is beneficial.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts, and related businesses across Asia, the Middle East, Europe, North America, and other international markets. Its hotels are known for personalized service, elegant surroundings, and strong attention to guest experience. Shangri-La Hong Kong is a prominent luxury hotel in Admiralty, with restaurants, lounges, meeting facilities, and accommodation serving both leisure and business travelers. Hung Tong is associated with the hotel’s dining operations and reflects the group’s emphasis on refined service and quality cuisine. Employees typically work in a structured, multicultural environment with opportunities for hospitality training, internal development, staff benefits, and career progression within the group.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, tourism, retail, finance, technology, and professional services. Hospitality jobs are concentrated in areas such as Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and airport districts. The culture blends Cantonese traditions, international influences, fast-paced city life, and excellent food. Public transport is efficient, while housing is expensive and often requires careful budgeting. Salaries may include service charge, meals, uniforms, medical coverage, or staff accommodation depending on the employer. Most foreign workers need an employment visa sponsored by a Hong Kong company; applicants generally need a confirmed job, suitable qualifications or experience, and proof that the role cannot easily be filled locally. New arrivals should arrange housing, an identity card, banking, and health insurance or employer coverage. Hong Kong is technically a territory rather than a single island, but Hong Kong Island is its best-known urban area.