Buffet Ambassador

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Buffet Ambassador supports smooth and welcoming buffet operations at Shangri-La Singapore. Responsibilities typically include greeting guests, explaining buffet selections, replenishing food and beverages, maintaining cleanliness and presentation, clearing tables, handling guest requests, and coordinating with the kitchen and service team. Candidates should have customer-service or hospitality experience, good communication skills, a pleasant and professional manner, and the ability to work efficiently in a busy environment. Food hygiene knowledge is helpful. The role requires flexibility for shifts, weekends, and public holidays, along with physical stamina and attention to detail. A genuine interest in delivering warm, personalised service is expected.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, with hotels and resorts across Asia, the Middle East, Europe, North America, and other international markets. The group is known for attentive service, comfortable accommodation, refined dining, and strong Asian-inspired hospitality values. Shangri-La Singapore is a landmark five-star hotel located near Orchard Road, offering guest rooms, suites, restaurants, event facilities, gardens, and leisure amenities. The property serves business travellers, tourists, families, and conference guests. Employees are generally expected to demonstrate professionalism, cultural awareness, teamwork, and a strong commitment to guest satisfaction. The company also offers opportunities to build experience in food and beverage, rooms, events, culinary operations, and broader hotel management.

Working in Singapore

Singapore is a compact, multicultural island city with strong opportunities in hospitality, tourism, aviation, retail, finance, technology, and healthcare. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The lifestyle is safe, efficient, and urban, with excellent public transport, varied food, shopping, parks, and cultural attractions. Living costs can be high, especially rent, so many overseas workers share accommodation or live outside central areas. Foreign employees generally need an employer-sponsored work pass; hospitality staff may qualify for an S Pass or Work Permit depending on salary, qualifications, nationality, and sector rules. The employer normally submits the application. Before relocating, candidates should confirm salary, accommodation, medical coverage, working hours, and pass eligibility. Singapore’s hot, humid climate and fast-paced service culture are important to consider.