Service Manager - Finance

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Finance is expected to oversee finance service delivery, accounting processes, reporting, controls, and stakeholder support within Shangri-La. Typical requirements include a degree in Finance, Accounting, Business, or a related field; several years of experience in hotel finance, shared services, or financial operations; and strong knowledge of accounting principles, internal controls, and financial systems. Candidates should demonstrate leadership, problem-solving, communication, and process-improvement skills. The role requires accuracy, confidentiality, timely reporting, and the ability to coordinate effectively with hotel departments, regional teams, auditors, and management.

About the employer

Shangri-La Group is a prominent luxury hospitality company founded in Hong Kong, with hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other regions. Its portfolio includes the Shangri-La, Kerry, JEN, and Traders brands. The group is known for warm Asian hospitality, high service standards, and premium guest experiences. In the Philippines, Shangri-La operates well-established properties such as Shangri-La The Fort, Manila and Edsa Shangri-La, Manila, as well as other hospitality interests. Employees typically work in an international environment focused on service excellence, operational discipline, guest satisfaction, professional development, and ethical business practices. Finance positions support accurate reporting, cost control, compliance, budgeting, and commercial decision-making across hotel operations.

Working in Philippines

The Philippines offers finance and hospitality opportunities in Metro Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations. Manila is the main business hub, while island locations provide a more relaxed lifestyle but may have fewer specialized roles and higher logistics costs. Filipino culture is welcoming, family-oriented, and community-focused; English is widely used in workplaces. Daily life ranges from busy urban living to beach-oriented communities, with generally warm weather and strong local food and social traditions. Foreign nationals normally need an employer-sponsored work permit and an appropriate visa, commonly involving Department of Labor and Employment authorization and Bureau of Immigration processing. Relocating employees should confirm accommodation, healthcare, taxes, transportation, and dependent arrangements with the employer. Local professionals should prepare for competitive recruitment and industry-specific certifications.