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The Director of Events Management leads the planning, sales and delivery of meetings, conferences, weddings and social functions. The role typically requires a degree or diploma in hospitality, business or event management, along with substantial experience in hotel events, banqueting or conference operations. Strong leadership, budgeting, negotiation, client relationship and communication skills are essential. The successful candidate is expected to build event revenue, develop corporate and agency relationships, coordinate closely with culinary and operations teams, and ensure excellent guest experiences. Flexibility, commercial awareness, attention to detail and the ability to manage multiple high-profile events under pressure are also important.
Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, with hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. The company is recognised for personalised service, refined accommodation, extensive dining options and destination-focused guest experiences. Its Malaysian properties serve business travellers, leisure guests, weddings and major corporate events, supported by large banqueting and conference facilities. Shangri-La places strong emphasis on service culture, operational standards, colleague development and long-term guest relationships. Depending on the property, employees may work in a fast-paced city hotel or a resort environment, collaborating with international teams while serving both local and overseas visitors.
Malaysia offers opportunities in hotels, resorts, events, food and beverage, tourism, retail and business services, especially in Kuala Lumpur, Penang, Langkawi, Kota Kinabalu and Johor. Its culture blends Malay, Chinese, Indian and indigenous influences, with a generally welcoming and multicultural lifestyle. Living costs vary: Kuala Lumpur is urban and convenient, while island destinations offer a slower pace, beaches and outdoor activities but fewer services. Foreign professionals normally need an employment pass sponsored by the hiring company, with approval handled through Malaysian immigration authorities; applicants should not begin work on a tourist entry. Relocation planning should include accommodation, healthcare, transport, banking, taxation and dependent arrangements. English is widely used in hospitality, although Malay and local languages are valuable for building relationships.
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