Captain - Summer Palace

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Captain supports the smooth daily operation of Summer Palace, Shangri-La Hong Kong’s Cantonese restaurant. The role typically requires previous experience in a quality hotel or fine-dining restaurant, strong knowledge of food and beverage service, good communication skills, and professional English; Cantonese and Mandarin are valuable advantages. The candidate is expected to lead and coach service staff, welcome guests warmly, take accurate orders, coordinate with the kitchen, maintain service standards, handle guest requests and complaints, and help ensure cleanliness and compliance with hotel procedures. Flexibility to work shifts, weekends and public holidays is essential. A polished manner, teamwork, attention to detail and genuine hospitality are important.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other markets. Its properties are known for attentive service, strong local character and high standards in accommodation, dining and guest experiences. Island Shangri-La, Hong Kong is located in Admiralty and is one of the city’s landmark luxury hotels. Summer Palace, its Michelin-recognised Cantonese restaurant, is known for refined regional cuisine, elegant surroundings and professional service. Employees generally work in a structured international hotel environment with opportunities for training, cross-department experience and career progression. Benefits may include meals, uniforms, medical coverage, staff discounts and service charge, depending on the employment package and current company policy.

Working in Hong Kong

Hong Kong is a compact, energetic city with excellent opportunities in hotels, restaurants, retail, finance, technology and international business. Its culture blends Cantonese traditions, global influences, festivals and a celebrated food scene. Life is convenient and highly connected, with an efficient MTR network, ferries and buses, although housing can be expensive and space is limited. Popular leisure options include hiking, beaches, islands, museums and lively neighbourhoods such as Central, Tsim Sha Tsui and Wan Chai. Most overseas employees need an employment visa sponsored by their employer, and approval normally depends on a confirmed job, suitable qualifications and proof that the role is genuine. Employers often assist with the application, but candidates should confirm visa, accommodation, medical and relocation details before accepting an offer. Hong Kong is officially part of China, and immigration rules differ from mainland China.