Waiter / Waitress - Cafe Malacca

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress at Café Malacca is responsible for welcoming guests, taking food and beverage orders, serving meals, clearing tables, processing payments, and maintaining high service standards. Candidates should ideally have previous experience in a hotel, restaurant, or café, good knowledge of food and beverages, and a polite, customer-focused attitude. Strong communication skills, attention to detail, personal presentation, and the ability to work efficiently under pressure are expected. Flexibility to work shifts, weekends, and public holidays is essential. English is generally required; Cantonese, Mandarin, or other languages may be advantageous. Training may be provided to candidates with a positive attitude and willingness to learn.

About the employer

Shangri-La Group is a luxury hospitality company founded in Hong Kong and recognized for operating high-end hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other destinations. Its properties are known for warm Asian hospitality, premium accommodation, restaurants, wellness facilities, and business and event services. Shangri-La emphasizes personalized guest experiences, professional service, responsible business practices, and employee development. Café Malacca is associated with the Kowloon Shangri-La in Hong Kong and offers Malaysian and Southeast Asian cuisine in a hotel dining environment. Employees typically work within structured service standards and may receive training, staff meals, medical coverage, discounts, and other benefits depending on the employment contract and local policy.

Working in Hong Kong

Hong Kong offers extensive opportunities in hotels, restaurants, retail, finance, technology, logistics, and international business. Hospitality workers can find roles in luxury hotels, cafés, bars, and event venues, particularly in Central, Tsim Sha Tsui, Causeway Bay, and the airport area. The culture blends Cantonese traditions with international influences; dining, festivals, hiking, and busy city life are central to everyday living. Housing is compact and expensive, although public transport is excellent and staff accommodation or meal benefits may be available. Foreign nationals generally need an employment visa sponsored by an approved employer before starting work. Employers usually handle much of the application process, while applicants provide qualifications, experience, and identity documents. Research salary, housing, insurance, and contract conditions carefully before relocating.