Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor supports the hotel’s Security Manager in protecting guests, colleagues, property and information. Requirements generally include relevant hotel, commercial or security experience, supervisory ability, good communication skills, and knowledge of emergency procedures, access control, incident reporting and local safety regulations. A valid Hong Kong security personnel permit or relevant licensing is typically expected. The successful candidate should be alert, physically fit, dependable and comfortable working rotating shifts, including nights, weekends and public holidays. Strong customer-service skills, calm judgment during emergencies, attention to detail and the ability to lead a team professionally are essential.

About the employer

Shangri-La is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its properties are known for attentive service, distinctive local character and high standards of comfort and guest care. In Hong Kong, the group operates established luxury hotels including Island Shangri-La and Kowloon Shangri-La. The company employs colleagues across guest services, food and beverage, housekeeping, engineering, finance, security and management. Shangri-La places strong emphasis on service culture, professional development, teamwork and responsible business practices. A Security Supervisor joining the group would typically work in a structured hotel environment, coordinating with departments and supporting the safe, secure and welcoming experience expected by guests, visitors and colleagues.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, retail, finance, technology and professional services. The culture blends Cantonese traditions, international influences and a fast-paced, highly connected urban lifestyle. Employees can enjoy excellent public transport, diverse food, hiking trails, beaches, cultural events and vibrant neighbourhoods, although housing is expensive and space is limited. English is widely used in hotels and business, while Cantonese is valuable for customer-facing and security roles; Mandarin can also help. Foreign workers normally need an employment visa sponsored by a Hong Kong employer, with approval based on qualifications, experience and a confirmed job offer. Applicants should arrange documents, medical or background checks where required, and secure accommodation after approval. Hong Kong is not generally described as an island destination alone, but Hong Kong Island, Kowloon and the New Territories together provide varied residential and recreational options.