Sales Coordinator

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Sales Coordinator supports the hotel’s sales team by coordinating client enquiries, preparing proposals and contracts, maintaining account records, arranging appointments and site inspections, and assisting with reports and sales activities. Candidates are generally expected to have a degree or diploma in hospitality, business, marketing, or a related field, along with administrative or hotel sales experience. Strong communication, organization, customer-service, and computer skills are important. The successful candidate should be detail-oriented, commercially aware, professional with clients, and able to manage deadlines while working closely with sales, events, reservations, and hotel operations teams. Knowledge of hotel systems and proficiency in English are typically preferred.

About the employer

Shangri-La Hotels and Resorts is a luxury hospitality group founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group is known for its upscale accommodation, Asian-inspired service culture, restaurants, wellness facilities, meetings, and event services. In the Philippines, Shangri-La operates properties including Shangri-La The Fort in Bonifacio Global City and Shangri-La Mactan in Cebu, with roles spanning hotel operations, sales, finance, culinary services, engineering, and guest experience. Employees are generally expected to deliver warm, personalized service while maintaining high professional standards. A Sales Coordinator in the organization would support revenue-generating activities and help ensure that client communication, proposals, bookings, and internal coordination are handled accurately and efficiently.

Working in Philippines

The Philippines offers hospitality and sales opportunities across Luzon, Visayas, and Mindanao. Metro Manila, especially Makati and Bonifacio Global City, has the largest concentration of corporate hotels, while Cebu, Boracay, Palawan, and Davao provide resort and tourism roles. Filipino culture is welcoming, family-oriented, and respectful, with English widely used in business and hotels. Lifestyle varies from fast-paced urban living to relaxed coastal communities; rent, transport, and living costs are generally lower than in many international destinations, although Manila can be expensive. Foreign nationals usually need an employer-sponsored work permit and an appropriate visa before starting employment; requirements depend on nationality and contract length. Employers commonly assist with documentation, but applicants should confirm current rules with the Philippine Bureau of Immigration. Local applicants should prepare valid identification, educational records, and references, while all candidates should verify the exact package, benefits, and accommodation arrangements with the employer.