Executive Housekeeper

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Executive Housekeeper leads the hotel’s housekeeping and laundry operations, ensuring exceptional cleanliness, presentation, hygiene, and guest comfort across rooms and public areas. Requirements typically include a degree or diploma in hospitality management, several years of supervisory or managerial experience in a luxury hotel or resort, strong knowledge of housekeeping standards, budgeting, scheduling, inventory control, and health and safety procedures. The successful candidate should be organised, hands-on, service-focused, and confident managing a diverse team. Shangri-La expects excellent communication, leadership, problem-solving, and training abilities, together with flexibility to work weekends, holidays, and changing operational schedules. Experience with international luxury-brand standards and hotel property-management systems is advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-founded luxury hospitality group operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The brand is recognised for warm Asian hospitality, high service standards, elegant accommodation, and destination-led resort experiences. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort in Manila, Edsa Shangri-La, and Shangri-La Boracay. Its resorts and city hotels employ large multicultural teams across guest services, rooms, food and beverage, wellness, engineering, and administration. The company places strong emphasis on guest satisfaction, employee development, responsible operations, and consistent brand standards. An Executive Housekeeper joining Shangri-La would typically work in a structured luxury-hotel environment, coordinating staff and resources while maintaining detailed quality, safety, and presentation standards.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Bohol, and other resort destinations. Jobs are available in hotels, resorts, restaurants, wellness centres, tourism, marine activities, and property operations, with stronger demand during peak travel seasons. Filipino culture is welcoming, family-oriented, community-minded, and generally respectful of international visitors. English is widely used in business and hospitality, although learning basic Filipino phrases helps with daily life. Lifestyle varies from busy urban living to relaxed island communities, with beaches, diving, local markets, festivals, and affordable food. Foreign employees normally need an employer-sponsored work permit and an appropriate visa; requirements can change, so confirmation with the Bureau of Immigration and the employer is essential. Relocation planning should include accommodation, medical insurance, banking, transport, humidity, typhoon seasons, and travel between islands. Resort employers may provide staff housing, meals, transport, flights, or relocation assistance, but these benefits should be confirmed in writing.