Service Manager- Procurement (Non-Food Buyer)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Manager – Procurement (Non-Food Buyer) is responsible for sourcing and purchasing non-food goods such as operating supplies, guest amenities, equipment, uniforms, and general hotel requirements. The role typically requires a degree in business, supply chain, hospitality management, or a related field, together with several years of procurement or hotel purchasing experience. Strong negotiation, supplier-management, budgeting, market research, and communication skills are expected. The successful candidate should be organized, commercially aware, ethical, confident working with multiple departments, and familiar with purchasing systems, inventory controls, specifications, and quality standards. Experience in an international hotel or resort environment and knowledge of Philippine suppliers would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a Hong Kong-based luxury hospitality group operating hotels, resorts, residences, and related properties across Asia, the Middle East, Europe, and other international markets. The company is recognized for warm Asian hospitality, high service standards, and distinctive guest experiences. In the Philippines, Shangri-La operates well-known properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; and Shangri-La Boracay. Its hotels employ teams across rooms, food and beverage, engineering, finance, sales, procurement, wellness, and guest services. Shangri-La generally looks for people who are professional, culturally aware, detail-oriented, and committed to service excellence. Benefits may include staff meals, uniforms, training, healthcare provisions, and discounted accommodation or travel, depending on the property and employment terms.

Working in Philippines

The Philippines offers varied opportunities in hotels, resorts, restaurants, tourism, retail, business services, and construction. Manila and Cebu provide the broadest career choices, while Boracay, Palawan, Bohol, and other resort islands offer strong seasonal hospitality employment. Filipino culture is welcoming, family-oriented, and community-minded, with English widely used in workplaces. Island life can be relaxed and scenic, but transport, healthcare, internet access, and living costs vary considerably by location. Major cities are busier and more expensive; resort areas may have fewer services and higher prices for imported goods. Foreign nationals generally need an employer-sponsored work permit and an appropriate visa, while Filipino applicants need standard identification and employment documents. Relocating to an island usually requires arranging accommodation, transportation, banking, and medical coverage in advance. Candidates should confirm salary, housing, meals, contract length, and relocation support directly with the employer.