Waiter / Waitress - Lobby Lounge (侍應生)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Waiter/Waitress serves guests in the Lobby Lounge, taking orders, delivering food and beverages, processing payments and maintaining a polished, welcoming environment. Candidates should have relevant hotel or restaurant experience, good English and preferably Cantonese or Mandarin, strong communication skills and a genuine service attitude. The role requires neat presentation, attention to detail, teamwork and the ability to remain composed during busy periods. Flexibility to work shifts, weekends and public holidays is expected. Familiarity with food and beverage service, menu knowledge and basic point-of-sale procedures would be advantageous.

About the employer

Shangri-La Group is a global luxury hospitality company headquartered in Hong Kong. Founded in 1971, it operates hotels, resorts and related businesses across Asia, the Middle East, Europe, North America and other international markets. Its brands include Shangri-La, Kerry Hotels, JEN by Shangri-La and Traders. The group is recognised for personalised service, elegant surroundings and strong emphasis on genuine Asian hospitality. In Hong Kong, Shangri-La properties serve business travellers, tourists, local residents and high-end event guests, offering accommodation, restaurants, lounges, meeting facilities and wellness services. Employees typically work in a multicultural environment with structured service standards, training opportunities and possibilities for career development within the group.

Working in Hong Kong

Hong Kong offers strong opportunities in hotels, restaurants, tourism, retail, finance, technology and professional services, particularly for candidates with language skills and international experience. The culture combines Cantonese traditions, international influences, efficient urban living and a fast-paced work ethic. Daily life is convenient, with excellent public transport, diverse food, shopping, hiking trails and easy access to beaches and outlying islands. Hong Kong is geographically connected to the mainland but includes Hong Kong Island and many surrounding islands. Foreign professionals normally need an approved employment visa before starting work; employers generally sponsor applications under the General Employment Policy, while eligible Mainland Chinese applicants follow separate arrangements. Relocating employees should budget carefully for high rent, arrange accommodation and insurance, and check tax, visa and dependent requirements before arrival.