Chief Security

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Chief Security role requires strong hotel security experience, leadership ability, and knowledge of Indonesian safety, emergency-response, and loss-prevention procedures. The candidate is expected to protect guests, employees, property, and company assets while maintaining a welcoming hospitality atmosphere. Duties typically include supervising security officers, managing CCTV and access control, preparing incident reports, coordinating emergency drills, investigating incidents, and liaising with police, fire services, and local authorities. Candidates should have excellent communication, sound judgment, physical fitness, integrity, and the ability to remain calm under pressure. Experience in a luxury hotel, resort, or large commercial property is highly desirable, as are relevant security certifications and working knowledge of English and Bahasa Indonesia.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and known for its Asian-inspired service, elegant hotels, resorts, and distinctive guest experiences. The company operates properties across Asia, the Middle East, Europe, North America, and other international markets. Shangri-La places strong emphasis on genuine hospitality, cultural respect, service excellence, employee development, and responsible business practices. Its hotels commonly provide accommodation, dining, wellness, meetings, and leisure facilities, serving both business and vacation travelers. In Indonesia, the brand is associated with upscale city and resort hospitality and typically offers structured operating standards, international exposure, and opportunities to work with multicultural teams. Benefits and working conditions vary by property, seniority, and local employment regulations.

Working in Indonesia

Indonesia is an archipelago of more than 17,000 islands, with the main employment hubs including Java, Bali, Sumatra, and Sulawesi. Hospitality opportunities are strongest in Jakarta, Bali, Batam, Bandung, Surabaya, and resort destinations, particularly in hotels, restaurants, tourism, engineering, security, and guest services. Local culture values courtesy, family, religious observance, and respectful communication; Bahasa Indonesia is important, while English is widely used in international hotels. Lifestyle ranges from busy urban living to relaxed coastal communities, with generally affordable food and transport outside premium tourist areas. Foreign employees normally need employer sponsorship, a work permit, and a KITAS temporary residence permit; working on a tourist visa is not permitted. Candidates should confirm accommodation, healthcare, tax, flights, and relocation support with Shangri-La before accepting an offer.