Human Resources Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Human Resources Assistant supports daily HR administration for Shangri-La’s Hong Kong operations. Typical duties include maintaining employee records, preparing reports and documents, coordinating recruitment and onboarding, assisting with training, handling staff enquiries, and supporting payroll or benefits administration. Candidates are generally expected to hold a diploma or degree in human resources, business administration, hospitality, or a related field. Previous hotel or service-industry experience is advantageous. The role requires good organisation, confidentiality, attention to detail, professional communication, and the ability to manage deadlines accurately. Cantonese and English are commonly useful in Hong Kong, while Mandarin and familiarity with HR systems are additional advantages.

About the employer

Shangri-La is a luxury hospitality group founded in Hong Kong and recognised for hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. The group operates under the Shangri-La, Kerry, JEN, and Traders brands, offering accommodation, dining, meetings, wellness, and leisure services. Its culture is strongly associated with warm Asian hospitality, attentive service, and personalised guest experiences. Shangri-La employs colleagues in front office, food and beverage, housekeeping, engineering, finance, sales, and human resources. In Hong Kong, the company operates prominent properties including Shangri-La hotels on Hong Kong Island and in Kowloon. Working there can provide exposure to a multicultural luxury-hotel environment, structured training, employee benefits, and opportunities for internal development across departments and destinations.

Working in Hong Kong

Hong Kong is a compact, energetic city with strong opportunities in hospitality, finance, retail, technology, logistics, education, and professional services. Hotel jobs are concentrated around Central, Admiralty, Tsim Sha Tsui, Causeway Bay, and major resort areas. The culture blends Cantonese traditions, international influences, efficient public services, and a fast-paced working style. Lifestyle options range from restaurants, markets, beaches, hiking trails, and islands to museums and nightlife. Public transport is excellent, although housing is expensive; many newcomers share apartments or live in areas such as Kowloon, the New Territories, or Lantau. Foreign employees normally need an employer-sponsored employment visa, generally requiring a confirmed offer and proof that their skills are appropriate for the position. Dependants may usually apply for dependant visas. Before relocating, arrange accommodation, health coverage, banking, and document checks, and confirm whether the employer provides meals, transport, insurance, or staff housing.