Tea Master

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Tea Master is responsible for delivering an exceptional Chinese tea experience, including selecting, storing, preparing and serving premium teas. Requirements typically include strong knowledge of Chinese tea varieties, brewing methods, tea culture and service standards, along with relevant experience in a luxury hotel, restaurant or tea house. Excellent communication skills in English and Cantonese or Mandarin are highly desirable. The successful candidate should be polished, attentive, culturally aware and confident when explaining teas to guests. Expectations include maintaining presentation and hygiene standards, recommending teas appropriately, supporting staff training, managing tea equipment and creating memorable guest experiences in line with Shangri-La’s luxury service values.

About the employer

Shangri-La is a renowned luxury hospitality group founded in Asia and known for its hotels, resorts and residences across the world. The group operates under a strong service philosophy inspired by warm Asian hospitality, offering premium accommodation, dining, wellness and event experiences. Shangri-La Hotel, Hong Kong is one of the city’s established luxury properties, serving international travellers, business guests and local clientele. Its restaurants and lounges are recognised for refined cuisine, attentive service and high operating standards. Employees typically work in a multicultural environment with structured training, professional development opportunities and exposure to luxury hospitality practices. The company places emphasis on genuine care, guest satisfaction, teamwork and maintaining consistent brand standards across all departments.

Working in Hong Kong

Hong Kong offers strong opportunities in luxury hotels, restaurants, tourism, retail, finance and international business. The city blends Cantonese traditions with global influences, with a lively food scene, festivals, temples, museums and neighbourhoods ranging from historic districts to modern commercial centres. Lifestyle is fast-paced and convenient, supported by excellent public transport, extensive dining and shopping, and easy access to beaches, hiking trails and outlying islands. Housing is expensive, so many employees share accommodation or live in districts outside Central, such as Kowloon or the New Territories. Foreign professionals generally need an employer-sponsored employment visa before starting work; applicants must show a genuine job offer, suitable qualifications and relevant experience. Employers commonly assist with visa documentation, but relocation costs and housing should be discussed in advance. Cantonese is valuable for hospitality roles, while English and Mandarin are widely used.