Senior Security Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Security Officer is responsible for protecting guests, colleagues, property and hotel assets at Shangri-La Hong Kong. Duties typically include supervising security operations, monitoring CCTV and access points, responding to incidents, conducting patrols, preparing reports, supporting emergency procedures and coordinating with police or other authorities when required. Candidates should have relevant hotel, commercial or security experience, good knowledge of security procedures and emergency response, strong observation and communication skills, and the ability to remain calm under pressure. A valid Hong Kong security personnel permit, supervisory experience, first-aid knowledge and Cantonese, English or Mandarin skills may be advantageous. The role requires professionalism, discretion, reliability, shift flexibility and a guest-focused approach.

About the employer

Shangri-La Group is a Hong Kong-founded luxury hospitality company operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other international markets. Its portfolio includes the Shangri-La, Kerry, JEN and Traders brands. Shangri-La is known for personalised Asian hospitality, high service standards and distinctive properties in major cities and resort destinations. Shangri-La Hong Kong is a prominent luxury hotel in the Admiralty district, offering guestrooms, restaurants, meeting facilities and extensive guest services. Employees typically work in a multicultural environment where attention to detail, safety, courtesy and service consistency are highly valued. The company offers opportunities across hotel operations, food and beverage, security, engineering, finance, sales and corporate functions, with career development and training forming important parts of its employment offering.

Working in Hong Kong

Hong Kong is a compact, energetic city with excellent public transport, international business activity and a diverse hospitality sector. Job opportunities are available in luxury hotels, restaurants, retail, finance, technology, logistics and tourism, although competition is strong and Cantonese can be an advantage. The culture blends Chinese traditions with international influences; employees should value punctuality, professionalism and respect for hierarchy. Lifestyle options range from busy urban districts and shopping to beaches, hiking trails and outlying islands. Rent is expensive, so many newcomers share accommodation or live in areas with convenient MTR connections. Foreign nationals generally need an employer-sponsored employment visa and must meet role, qualification and salary requirements before working. Relocation involves arranging housing, banking, insurance and local registration, while employers may provide guidance on visa applications and onboarding.