Security Supervisor

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Security Supervisor is responsible for protecting guests, employees, property and hotel assets while supporting a safe and welcoming environment. Requirements typically include several years of hotel, commercial or security experience, supervisory ability, good communication skills and knowledge of emergency procedures, access control, incident reporting and local regulations. A valid Hong Kong security qualification or Security Personnel Permit may be required. The successful candidate should be physically fit, observant, dependable and comfortable working shifts, weekends and public holidays. They are expected to lead the security team professionally, respond quickly to incidents, coordinate with police or emergency services when necessary, and maintain high standards of guest service and confidentiality.

About the employer

Shangri-La is a global luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe, North America and other destinations. The group is known for refined service, comfortable surroundings and a strong emphasis on genuine Asian hospitality. Its portfolio includes Shangri-La, Kerry Hotels, Hotel Jen and Traders brands, serving business and leisure travellers as well as meetings and events. Shangri-La hotels typically provide extensive training, career development and opportunities for international mobility. In Hong Kong, the company operates prominent properties including Island Shangri-La and Kowloon Shangri-La. Employees work in a multicultural environment where guest care, professionalism, discretion, teamwork and attention to detail are highly valued.

Working in Hong Kong

Hong Kong offers strong opportunities in hospitality, finance, retail, logistics, technology, aviation and professional services. The city combines Cantonese traditions with international influences, featuring excellent food, festivals, dense urban neighbourhoods, hiking trails and easy access to beaches and outlying islands. Life is fast-paced and convenient, although accommodation can be expensive and space is limited. Hong Kong uses the Hong Kong dollar, and public transport is extensive and efficient. Overseas professionals normally need an employment visa sponsored by an employer before starting work; approval depends on qualifications, a confirmed job and prevailing salary conditions. Security roles may also require local licensing, such as a Security Personnel Permit. Candidates should confirm visa sponsorship, licensing, medical requirements and accommodation arrangements with Shangri-La. Popular residential areas vary from Kowloon and the New Territories to Hong Kong Island, depending on budget and commute.