Director of Banquet Operations

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Director of Banquet Operations leads all banquet and event services, ensuring smooth planning, setup, execution, and follow-up for meetings, weddings, conferences, and social functions. Requirements typically include a degree or diploma in hospitality management, several years of progressive banquet or hotel events experience, and strong knowledge of service standards, staffing, budgeting, and food safety. The successful candidate should be an organised, commercially minded leader with excellent communication skills, attention to detail, and the ability to manage large teams and demanding schedules. Experience in a luxury or international hotel, strong guest-service skills, and familiarity with revenue and cost controls are highly desirable.

About the employer

Shangri-La Group is a leading luxury hospitality company founded in Hong Kong, operating hotels, resorts, and residences across Asia, the Middle East, Europe, North America, and other international markets. Its properties are known for personalised service, refined accommodation, extensive dining facilities, and meeting and event spaces. In the Philippines, Shangri-La operates prominent hotels and resorts, including properties in Manila, Cebu, and Boracay. The group places strong emphasis on genuine hospitality, staff development, operational excellence, and memorable guest experiences. A Director of Banquet Operations would typically work closely with culinary, sales, front office, housekeeping, finance, and engineering teams to deliver successful events while maintaining brand standards, profitability, and guest satisfaction.

Working in Philippines

The Philippines is an archipelago with major destinations including Luzon, home to Manila and many corporate hotel opportunities; Cebu, a strong tourism and business hub; and Boracay, Palawan, and Bohol, which are known for resort employment and island lifestyles. Hospitality workers can find roles in luxury hotels, resorts, restaurants, events, cruises, and tourism services. Filipino culture is generally warm, family-oriented, sociable, and respectful, with English widely used in workplaces. Living costs vary: Manila is the most expensive, while provincial islands may offer a slower pace and lower rent, although transport and imported goods can cost more. Foreign employees normally need employer sponsorship, an Alien Employment Permit, and a 9(g) work visa before working legally. Candidates should confirm immigration requirements, accommodation, healthcare, tax, and relocation support with the employer.