Spa Therapist / Receptionist

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Spa Therapist / Receptionist provides professional spa treatments while welcoming guests, managing appointments, explaining services, processing payments and maintaining accurate records. Candidates should have relevant spa therapy, beauty or hospitality training, practical experience in massage and wellness treatments, and strong customer-service skills. Good communication in English, personal grooming, reliability and a calm, welcoming manner are expected. The role also requires flexibility to work shifts, weekends and holidays, follow hygiene and safety procedures, recommend suitable treatments or products, and maintain a clean, relaxing treatment environment. Experience in a luxury hotel or resort and knowledge of booking systems would be advantageous.

About the employer

Shangri-La Hotels and Resorts is a leading luxury hospitality group founded in Hong Kong, operating hotels, resorts and residences across Asia, the Middle East, Europe and other international destinations. Its properties are known for attentive service, refined accommodation, restaurants, wellness facilities and resort experiences. In the Philippines, Shangri-La operates well-established properties including Shangri-La Mactan, Cebu; Shangri-La The Fort, Manila; and Shangri-La Boracay. The company emphasizes genuine care, personalized guest experiences, teamwork and professional development. Employees commonly receive structured training, hotel benefits and opportunities to build careers within an international hospitality organization. A spa therapist and receptionist represents the brand directly by combining technical treatment skills with warm, polished guest service.

Working in Philippines

The Philippines offers hospitality opportunities across Manila, Cebu, Boracay, Palawan and other resort destinations, particularly in hotels, spas, restaurants, tourism and marine activities. Filipino workplace culture is generally warm, respectful and team-oriented, with English widely used in professional settings. Island life can offer beautiful beaches, outdoor activities and a relaxed social atmosphere, although transport, healthcare access, internet reliability and living costs vary considerably by location. Cebu and Manila provide broader employment and services, while Boracay and Palawan are more seasonal and resort-focused. Foreign nationals normally need an appropriate employer-sponsored work permit and visa; requirements should be confirmed with the Philippine Bureau of Immigration and the employer before travel. International applicants should secure a written offer, clarify accommodation, service-charge arrangements and working hours, and budget for deposits, transport and local registration when relocating.