Service Leader - Hygiene

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Service Leader – Hygiene is responsible for maintaining high standards of hygiene, sanitation, food safety, and cleanliness across hotel operations. Typical requirements include a diploma or degree in hospitality, food safety, environmental health, or a related field; experience in hotel hygiene, quality assurance, or stewarding; and knowledge of HACCP, sanitation procedures, and Philippine health regulations. The successful candidate should be organized, observant, and confident conducting inspections, maintaining records, investigating hygiene concerns, and training colleagues. Strong communication skills, leadership ability, attention to detail, and a willingness to work flexible shifts are expected. Certification in food safety or a related discipline is advantageous.

About the employer

Shangri-La Group is a major international hospitality company headquartered in Hong Kong, operating luxury hotels, resorts, residences, and related businesses across Asia, the Middle East, Europe, North America, and other markets. Its brands are known for warm Asian hospitality, high service standards, and well-developed guest experiences. In the Philippines, Shangri-La operates prominent properties including Shangri-La The Fort, Manila; Edsa Shangri-La, Manila; and Shangri-La Mactan, Cebu Resort & Spa. The company places strong emphasis on service excellence, employee development, safety, sustainability, and consistent operating standards. A Service Leader – Hygiene would typically work closely with culinary, stewarding, housekeeping, engineering, and management teams to protect guests and employees while ensuring compliance with internal policies and local regulations.

Working in Philippines

The Philippines offers hospitality opportunities in Manila, Cebu, Boracay, Palawan, Davao, and other resort destinations, with demand for hotel, restaurant, wellness, diving, and tourism professionals. Filipino culture is friendly, family-oriented, and community-minded, and English is widely used in workplaces. Lifestyle varies from busy urban living to relaxed coastal communities, with generally warm weather, affordable local food, and strong outdoor opportunities. Major islands and resort areas differ considerably in transport, healthcare, housing costs, and internet reliability, so researching the specific property is important. Foreign employees usually need an employer-sponsored work permit and appropriate employment visa, commonly arranged with support from the company and Philippine authorities. Candidates should not work on a tourist visa. Relocation planning should include accommodation, medical insurance, taxes, banking, transport, and typhoon-season considerations.