Operations Assistant (AIC) [Joining bonus of $5000 for Singaporeans and PRs]

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Assistant (AIC) role supports day-to-day airport operations for SATS, helping ensure smooth and timely handling of passengers, aircraft-related services or airport processes. Applicants generally need a secondary education qualification, good communication skills and the ability to work in a fast-paced, safety-focused environment. Previous airport, logistics, hospitality or customer service experience may be useful but is not always essential. Candidates should be physically fit, reliable, comfortable working shifts including nights, weekends and public holidays, and able to follow operating procedures accurately. The role requires teamwork, a service-oriented attitude, punctuality and the ability to work under pressure. Singaporeans and permanent residents may qualify for the advertised joining bonus, subject to the employer's terms and conditions.

About the employer

SATS Ltd is a Singapore-headquartered provider of food solutions and gateway services. The company supports airlines, airports, hospitality businesses and other customers through services such as in-flight catering, food manufacturing, passenger handling, ramp operations, baggage services, cargo handling and aviation logistics. SATS operates across Singapore and international markets, connecting people and goods through major airport and supply-chain networks. Its work is strongly focused on safety, service quality, operational reliability and teamwork. In Singapore, SATS is a major aviation-services employer and offers roles ranging from airport operations and customer service to engineering, food production, logistics and corporate functions. Employees typically work in highly regulated environments where punctuality, careful coordination and compliance with airport procedures are essential.

Working in Singapore

Singapore is a compact, modern island city with strong employment opportunities in aviation, logistics, hospitality, finance, technology, healthcare and manufacturing. Its multicultural society blends Chinese, Malay, Indian and international influences, reflected in its food, festivals and languages. Living standards are high, public transport is efficient and reliable, and most areas are easily accessible by MRT or bus. Housing can be expensive, particularly near the city centre, although shared rooms and accommodation farther from central districts are more affordable. English is widely used at work and in daily life. Singaporeans and permanent residents can generally take local jobs without additional work approval. Foreign workers normally require employer-sponsored permission such as an Employment Pass, S Pass or Work Permit, depending on qualifications, salary and role. Applicants should confirm current immigration rules and ensure any offer includes clear information about shifts, accommodation, benefits and work-pass eligibility.