Clerical Officer

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Clerical Officer provides administrative and clerical support for SATS operations in Singapore. Typical responsibilities may include preparing documents, maintaining records, entering data, handling correspondence, coordinating with internal teams, and supporting daily operational or office activities. Candidates are generally expected to have basic computer skills, good organisation, accuracy, and effective communication abilities. Previous clerical, administrative, or airport-related experience may be advantageous. The role may require working in a fast-paced environment, following company procedures, protecting confidential information, and supporting shift-based operations where applicable. Reliability, attention to detail, teamwork, and a service-oriented attitude are important qualities.

About the employer

SATS Ltd is a Singapore-based provider of gateway services and food solutions, with operations spanning airport services, aviation logistics, catering, and supply-chain support. The company works with airlines, airports, hospitality businesses, institutions, and other customers across Asia and international markets. At Singapore Changi Airport, SATS supports activities such as passenger services, baggage handling, ramp operations, cargo handling, aviation security, and in-flight catering. Its food-solutions business also produces and distributes meals and prepared food for airlines and other organisations. SATS employs a large, diverse workforce across operational, technical, corporate, and customer-facing roles. The company places emphasis on safety, service quality, teamwork, operational efficiency, and professional development. Clerical staff contribute by keeping administrative processes accurate and helping frontline and support teams operate smoothly.

Working in Singapore

Singapore is a compact, highly connected island city with opportunities in aviation, logistics, hospitality, finance, technology, healthcare, manufacturing, and professional services. English is widely used at work, while Mandarin, Malay, and Tamil are also official languages. The culture is multicultural, orderly, and generally fast-paced, with strong emphasis on punctuality, safety, and public courtesy. MRT trains and buses provide affordable, reliable transport, and Changi Airport is a major regional hub. Housing ranges from shared rooms and public HDB flats to private apartments, though rental costs can be high. Foreign employees normally need an employer-sponsored work pass, such as an Employment Pass, S Pass, or Work Permit, depending on qualifications, salary, and role. Before relocating, candidates should confirm the work-pass type, shift arrangements, accommodation costs, medical requirements, and employment benefits with SATS.