LLP - Head of Account

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The LLP (Lead Logistics Partner) Head of Account leads DHL’s relationship and end-to-end logistics performance for a major customer account. The role typically requires strong experience in supply chain, logistics operations, customer management, financial control, and team leadership, ideally within a multinational environment. Candidates should be commercially aware, data-driven, and confident managing service-level agreements, operational KPIs, continuous improvement, budgets, and senior stakeholder relationships. Fluency in English and Spanish is likely expected, along with excellent communication, negotiation, problem-solving, and presentation skills. The successful candidate will be expected to protect customer satisfaction, improve efficiency, identify growth opportunities, and ensure safe, compliant, and reliable service delivery across the account.

About the employer

DHL is a global logistics and supply chain company operating in more than 220 countries and territories. Its businesses cover express delivery, freight forwarding, contract logistics, supply chain management, e-commerce logistics, and specialist transport services. DHL Supply Chain, which includes Lead Logistics Partner solutions, helps large organizations design, manage, and improve complex logistics networks using technology, warehousing, transport management, analytics, and operational expertise. The company is part of DHL Group and is recognized for its international scale, established infrastructure, and focus on sustainability, digitalization, and service quality. Employees generally work in multicultural, customer-focused environments, with opportunities to develop across logistics, operations, technology, and commercial functions.

Working in Spain Islands

Spain’s islands mainly include the Balearic Islands, such as Mallorca, Menorca, Ibiza, and Formentera, and the Canary Islands, including Tenerife, Gran Canaria, Lanzarote, and Fuerteventura. Job opportunities are strongest in tourism, hospitality, transport, aviation, retail, healthcare, construction, renewable energy, and logistics. Mallorca, Tenerife, and Gran Canaria offer the broadest professional markets, while smaller islands provide a quieter lifestyle but fewer senior corporate roles. Island culture combines Spanish traditions, local festivals, relaxed social life, outdoor activities, and strong food and family connections. Living costs vary considerably, with housing especially expensive in popular coastal and tourist areas. EU and EEA citizens can work with registration requirements; non-EU nationals generally need a work and residence permit arranged with an employer. Relocation should include housing research, healthcare registration, tax arrangements, and Spanish-language preparation.