HR and Payroll Process Senior Expert

Role summary

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The HR and Payroll Process Senior Expert supports the design, standardization, and continuous improvement of payroll and HR processes across DHL operations. The role typically requires strong knowledge of payroll administration, HR systems, process governance, reporting, and employment regulations, together with several years of relevant experience. Candidates are expected to manage complex process issues, work with local HR and payroll teams, identify efficiency improvements, support system or transformation projects, and maintain high standards of accuracy, confidentiality, and compliance. Strong analytical, communication, stakeholder-management, and problem-solving skills are important. Experience with Workday, SAP, or other HR technology and exposure to multinational environments would be advantageous.

About the employer

DHL is a global logistics and supply chain company operating across more than 220 countries and territories. Its businesses include express delivery, freight forwarding, supply chain management, e-commerce logistics, and mail services. DHL is part of DHL Group, headquartered in Germany, and employs hundreds of thousands of people worldwide. In the Philippines, the company supports international shipping, warehousing, transportation, and corporate functions, including human resources and shared services. DHL is known for its international reach, structured processes, employee development programs, and focus on service quality, operational reliability, sustainability, and workplace inclusion. Employees may work with global teams and gain exposure to multinational systems, policies, and improvement initiatives.

Working in Philippines

The Philippines offers job opportunities in shared services, logistics, technology, finance, customer support, healthcare, tourism, and business-process operations, especially in Metro Manila, Cebu, and Davao. Filipino culture is generally welcoming, family-oriented, and English-friendly, making workplace integration relatively easy for international professionals. Lifestyle options range from busy city living and modern malls to beaches, mountains, and relaxed provincial communities. Manila provides the broadest employment market but has traffic and higher housing costs; Cebu offers a popular balance of career opportunities and island living. Foreign employees usually need an employer-sponsored work permit and appropriate visa, commonly involving a 9(g) work visa, while short visits may use tourist entry rules. Secure a job offer before relocating and confirm immigration, tax, healthcare, and housing arrangements with the employer.