Specialist - Air Freight

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Specialist - Air Freight role typically supports end-to-end airfreight operations, including shipment booking, documentation, customs coordination, tracking, invoicing, and communication with customers, airlines, and overseas DHL offices. Candidates generally need a bachelor's degree or relevant logistics experience, knowledge of freight forwarding procedures, strong English communication skills, attention to detail, and confidence using transport-management and office systems. Experience with air waybills, export and import requirements, customer service, and shipment exception handling is advantageous. DHL expects a dependable, organized professional who can meet deadlines, work accurately under pressure, solve operational issues, and collaborate effectively across teams and time zones.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It provides express delivery, air and ocean freight, road transportation, warehousing, customs services, e-commerce logistics, and supply-chain solutions. DHL is part of DHL Group, headquartered in Germany, and serves businesses ranging from small enterprises to multinational corporations. In the Philippines, its operations support international shipping, customs clearance, freight forwarding, and domestic distribution through airports, facilities, and service centers. The company is known for its international network, structured processes, technology-driven operations, and emphasis on service quality, compliance, and sustainability. Employees commonly work with global teams and customers, making communication, accuracy, and adaptability important qualities across logistics roles.

Working in Philippines

The Philippines offers logistics opportunities in Manila, Cebu, Clark, Davao, and other gateway cities, particularly in freight forwarding, express delivery, warehousing, supply-chain operations, customer service, and customs support. Manila and nearby Luzon hubs provide the largest concentration of multinational employers, while Cebu and Clark are important regional aviation and distribution centers. Filipino workplace culture is generally collaborative, relationship-oriented, and respectful, with English widely used in business. Lifestyle varies from busy metropolitan living to more relaxed coastal and provincial communities; housing and transport costs are usually higher in Metro Manila. Philippine citizens can work without immigration restrictions. Foreign professionals normally need an employer-sponsored Alien Employment Permit and an appropriate work visa, commonly a 9(g) pre-arranged employee visa. Relocating workers should confirm requirements with the employer and Philippine immigration authorities before travel.