Operations Assistant

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Operations Assistant supports daily logistics and service operations by coordinating shipments, updating records, preparing reports, communicating with customers and internal teams, and helping resolve operational issues. Candidates are generally expected to have good administrative and organizational skills, attention to detail, basic computer proficiency, and the ability to work accurately under pressure. Experience in logistics, freight forwarding, customer service, or warehouse operations is advantageous. Strong communication skills, teamwork, reliability, and a willingness to follow DHL processes and safety requirements are important. The role may require shift work, managing multiple priorities, and maintaining accurate documentation in a fast-paced environment.

About the employer

DHL is a global logistics and supply chain company operating in more than 220 countries and territories. It provides express delivery, freight transportation, warehousing, contract logistics, e-commerce fulfillment, and supply chain management services. DHL is part of DHL Group and serves businesses across industries including technology, healthcare, retail, manufacturing, and automotive. In Malaysia, the company operates delivery, transport, warehousing, customs, and customer service networks that connect local businesses with regional and international markets. DHL is known for its structured operating processes, international career opportunities, technology-supported logistics services, and focus on service quality, compliance, and workplace safety. Employees typically work in collaborative, customer-focused environments where reliability, efficiency, and accurate execution are highly valued.

Working in Malaysia

Malaysia offers logistics and operations opportunities in Kuala Lumpur and Selangor, Penang, Johor, Sabah, and Sarawak. Major employers include courier companies, ports, airports, manufacturers, retailers, and regional distribution centers. The culture is multicultural, with Malay, Chinese, Indian, and indigenous influences; English is widely used in business, alongside Bahasa Malaysia. Lifestyle costs vary, with Kuala Lumpur and Penang generally more expensive than smaller cities. Malaysia has tropical weather, diverse food, strong public transport in major urban areas, and many coastal and island destinations. Foreign workers normally need employer sponsorship and an appropriate employment pass before starting work. Requirements depend on nationality, salary, qualifications, and job category. Relocating candidates should confirm visa eligibility, medical or document requirements, housing, transport, and tax obligations with DHL and Malaysian authorities.