Senior Associate - Billing

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Associate - Billing role is expected to manage billing activities accurately and on time, review invoices, resolve discrepancies, maintain customer and shipment records, and coordinate with operations, finance, and customers. Requirements typically include a diploma or degree in finance, accounting, business, or a related field, along with relevant billing or accounts receivable experience. Candidates should be comfortable with Excel and financial systems, attentive to detail, organized, and able to meet deadlines in a high-volume logistics environment. Strong communication skills, problem-solving ability, customer focus, and the capacity to work independently and collaboratively are important. Experience in logistics, freight forwarding, or shared-service operations would be an advantage.

About the employer

DHL is a global logistics and transportation company operating across international express delivery, freight forwarding, supply chain management, and e-commerce services. It is part of DHL Group, headquartered in Germany, and serves businesses and consumers in more than 220 countries and territories. In Malaysia, DHL supports regional and international trade through express shipping, air and ocean freight, contract logistics, warehousing, customs services, and technology-enabled supply chain solutions. The company is known for its large international workforce, structured processes, customer-focused operations, and emphasis on compliance, service quality, and sustainability. Employees commonly work with global systems and cross-border teams, making DHL a suitable environment for people seeking experience in logistics finance, billing, customer operations, and international business services.

Working in Malaysia

Malaysia offers varied career opportunities in logistics, shared services, finance, technology, manufacturing, tourism, and e-commerce. Kuala Lumpur and nearby Selangor are the main employment hubs, while Penang, Johor, and Sabah also have strong industries. The country has a multicultural society shaped by Malay, Chinese, Indian, and indigenous communities, with English widely used in professional settings. Living costs are generally moderate, although central Kuala Lumpur and popular island destinations are more expensive. Malaysia’s islands, including Langkawi, Penang, Tioman, and the Perhentian Islands, offer beaches, diving, food, and relaxed weekend travel. Foreign employees usually need an employer-sponsored Employment Pass, with approval handled through the company. Relocating workers should arrange valid employment documentation, accommodation, healthcare coverage, banking access, and tax registration before arrival.