Business Support & Strategic Projects Director

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The role leads business support and strategic projects for DHL in Malaysia, helping senior leadership turn priorities into measurable results. Requirements typically include a bachelor’s degree, substantial experience in strategy, business operations, project management or consulting, and strong knowledge of financial planning, performance reporting and process improvement. The successful candidate should be commercially aware, highly organized and confident working with senior stakeholders across countries and functions. Excellent communication, presentation, analytical and problem-solving skills are expected, along with the ability to manage several complex initiatives, influence teams without direct authority and deliver projects in a fast-moving logistics environment.

About the employer

DHL is a global logistics and supply-chain company operating across express delivery, freight forwarding, contract logistics and e-commerce fulfillment. It is part of DHL Group, headquartered in Germany, and serves customers in more than 220 countries and territories. In Malaysia, DHL supports international shipping, warehousing, transportation, customs coordination and integrated supply-chain solutions for businesses ranging from small exporters to multinational corporations. The company is known for its international network, operational scale and investment in technology, sustainability and process improvement. A senior business-support and strategic-projects position would typically work closely with country or regional leadership, helping align commercial goals, operational performance and transformation programs. Compensation may also include bonuses, medical coverage, insurance, retirement contributions and other executive-level benefits, depending on the employment package.

Working in Malaysia

Malaysia offers strong opportunities in logistics, aviation, manufacturing, technology, shared services and regional headquarters, especially around Kuala Lumpur, Selangor, Penang and Johor. Peninsular Malaysia provides the broadest corporate job market, while Penang and Langkawi are popular for technology, tourism and lifestyle. Sabah and Sarawak offer opportunities in energy, resources, tourism and infrastructure. The culture is multicultural, with Malay, Chinese, Indian and indigenous influences; English is widely used in business. Living costs are moderate by regional standards, although Kuala Lumpur and major island destinations can be expensive. Employees should confirm whether the employer sponsors an Employment Pass, which normally requires an approved job and qualifying salary. Dependants may need separate passes. Before relocating, arrange housing, healthcare, banking, tax registration and document legalization. Malaysia’s tropical climate, good food, beaches and efficient urban services make it attractive for international professionals.