HR and Payroll Process Senior Expert

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

DHL is seeking an experienced HR and Payroll Process Senior Expert in Malaysia to support, improve and standardize payroll and HR processes across the organization. Candidates should have strong knowledge of payroll operations, HR administration, process governance, employment regulations and HR systems, with experience in a large, complex or multinational environment. The role requires analytical thinking, attention to detail, sound judgment and the ability to manage sensitive employee data. The successful candidate is expected to identify process improvements, ensure compliance and accuracy, work effectively with regional stakeholders and shared-service teams, and support transformation or technology initiatives. Strong communication, stakeholder-management and problem-solving skills are essential, while experience with SAP, SuccessFactors or similar platforms would be advantageous.

About the employer

DHL is a global logistics and supply-chain company operating in more than 220 countries and territories. It is part of DHL Group and provides express delivery, freight transportation, contract logistics, supply-chain management and e-commerce services. DHL employs a large international workforce and is known for its structured processes, technology investment and focus on operational reliability. In Malaysia, the company supports international shipping, warehousing, transportation and shared-service activities for local and multinational customers. The organization offers opportunities across logistics, finance, technology, customer service, engineering and human resources. Employees typically work in a multinational environment where collaboration, compliance, continuous improvement and customer focus are important. Benefits and working arrangements vary by business division and location, but larger corporate roles may include medical coverage, annual leave, performance incentives and professional-development opportunities.

Working in Malaysia

Malaysia offers career opportunities in Kuala Lumpur, Penang, Johor, Selangor and other commercial centers, particularly in logistics, shared services, technology, manufacturing, finance and customer operations. Kuala Lumpur and Selangor provide the broadest professional networks and international schools, while Penang is popular for its technology and manufacturing sectors and relaxed coastal lifestyle. Malaysian culture is diverse, combining Malay, Chinese, Indian and indigenous traditions, with excellent food and generally friendly communities. Living costs are moderate compared with many global business hubs, although central Kuala Lumpur housing can be expensive. Foreign professionals normally need employer-sponsored authorization, such as an Employment Pass, and should confirm current requirements with the company and Malaysian authorities. Relocating employees should arrange housing, health insurance, banking, tax registration and document legalization before arrival. English is widely used in business, while learning basic Malay is helpful for daily life.