Senior Regional Customer Manager (LSHC sector)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Senior Regional Customer Manager will manage and grow strategic Life Sciences and Healthcare (LSHC) customer relationships across the region. Requirements typically include substantial experience in key account management, logistics, supply chain, healthcare or life sciences, along with strong commercial, negotiation and stakeholder-management skills. The candidate should be comfortable working across countries, understanding complex customer requirements, developing account plans and identifying opportunities for growth. DHL will expect strong communication, analytical and presentation abilities, commercial awareness, customer focus and the capacity to coordinate effectively with operations and internal teams. A degree in business, logistics, supply chain or a related discipline is generally advantageous, as is experience managing multinational accounts and meeting revenue or customer-retention targets.

About the employer

DHL is a global logistics and supply chain company operating through DHL Group. Its services include express delivery, freight forwarding, contract logistics, warehousing, e-commerce fulfilment and specialized solutions for industries such as healthcare, life sciences, technology and automotive. DHL Supply Chain supports customers with transportation, inventory management, distribution and end-to-end supply chain design. The company operates internationally and is known for its large transportation network, technology-enabled logistics services and focus on sustainability. In Singapore, DHL serves multinational companies and regional businesses through air, ocean, road and contract-logistics operations. A regional customer-management role in the LSHC sector typically connects major healthcare and life-science customers with DHL’s commercial, operational and specialist teams, helping improve service quality, compliance, resilience and supply-chain performance.

Working in Singapore

Singapore is a compact, highly connected island city and a major Asian hub for logistics, aviation, healthcare, technology, finance and regional headquarters. Job opportunities are strongest for professionals with international experience, specialist knowledge and strong English skills; Mandarin or other Asian languages may be useful. The culture is multicultural, orderly and business-focused, with influences from Chinese, Malay, Indian and international communities. Lifestyle is convenient and safe, with excellent public transport, diverse food, shopping, green spaces and easy access to neighbouring countries. Housing, childcare and dining can be expensive, especially in central areas, although public transport is affordable. Foreign professionals generally need an employer-sponsored work pass, commonly an Employment Pass, subject to current salary and eligibility rules. Relocating usually involves securing an offer, arranging the pass, finding accommodation and obtaining health insurance. Singapore’s tropical climate is hot and humid year-round, with frequent rain.