Business Analyst

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Business Analyst role at DHL in Australia typically requires experience gathering business requirements, analysing processes and data, documenting functional specifications, and translating operational needs into practical solutions. Candidates are expected to work with stakeholders across logistics, technology and customer operations, identify improvement opportunities, support project delivery, and communicate findings clearly. Strong analytical, problem-solving and organisational skills are important, along with proficiency in tools such as Excel, reporting platforms or process-modelling software. Experience in supply chain, freight, transport or a large corporate environment is advantageous. The successful candidate should be collaborative, customer-focused, adaptable and comfortable managing priorities in a fast-paced international business.

About the employer

DHL is a global logistics and supply chain company operating across international express delivery, freight forwarding, contract logistics, e-commerce and parcel services. It is part of DHL Group and serves customers in more than 220 countries and territories. In Australia, DHL supports businesses with transport, warehousing, customs, technology-enabled supply chain solutions and international delivery services. The company employs people across operations, technology, customer service, commercial functions and corporate support. DHL promotes a safety-focused, inclusive and internationally connected workplace, with opportunities to work on process improvement, digital transformation and complex supply chain projects. Its Business Analyst roles generally connect business stakeholders with technology or operational teams to improve efficiency, reporting, customer outcomes and service performance.

Working in Australia

Australia offers opportunities in logistics, supply chain, technology, data analysis, finance, healthcare, construction and professional services, particularly in Sydney, Melbourne, Brisbane, Perth and Adelaide. Workplace culture is generally practical, collaborative and relatively informal, with emphasis on communication, safety and work-life balance. Lifestyle varies from busy city living to coastal, regional and outdoor-oriented communities; housing and transport costs can be high in major cities. Skilled workers may explore employer-sponsored visas, the Skilled Independent or State/Territory Nominated visa pathways, or temporary graduate options, depending on occupation, qualifications and eligibility. Applicants should check current requirements with the Australian Department of Home Affairs. Relocating usually involves securing work rights, health insurance, tax registration, accommodation and a local bank account. Australia’s size means travel between cities can be expensive, but public transport is strong in metropolitan areas.