【障碍者採用】Associate, Strategy Management CRM

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This Associate role supports strategy management and CRM-related activities at Novartis Japan. Responsibilities may include coordinating strategic initiatives, preparing analyses and reports, managing stakeholder communications, maintaining customer or business data, and supporting process improvement across teams. Candidates are expected to have strong organizational, analytical, communication, and problem-solving skills, along with proficiency in Microsoft Office and the ability to work collaboratively in Japanese and, where required, English. Experience in business planning, project coordination, consulting, commercial operations, or customer relationship management is advantageous. The role is intended for candidates with disabilities and requires reliability, attention to detail, adaptability, and the ability to perform the essential duties with appropriate workplace support.

About the employer

Novartis is a Switzerland-based global pharmaceutical company focused on discovering and developing innovative medicines. Its work spans areas such as cardiovascular and metabolic conditions, immunology, neuroscience, oncology, and other diseases with significant unmet medical needs. Novartis combines scientific research, clinical development, technology, and commercial expertise to bring medicines to patients worldwide. The company operates in Japan through local research, medical, regulatory, commercial, and corporate functions, working with healthcare professionals, patients, hospitals, and public stakeholders. Novartis promotes an inclusive workplace and places emphasis on ethics, patient impact, scientific innovation, collaboration, and responsible business practices. Employees may work in multinational teams and often require strong communication skills, structured thinking, and the ability to manage projects across different functions and cultures.

Working in Japan

Japan offers opportunities in pharmaceuticals, technology, healthcare, engineering, finance, manufacturing, education, and international business, especially in Tokyo, Osaka, Yokohama, and other major cities. Workplace culture generally values punctuality, teamwork, politeness, preparation, and respect for hierarchy, although multinational companies often use more flexible global practices. Japan provides excellent public transport, reliable infrastructure, safe neighborhoods, varied food, and access to mountains, beaches, and historic towns. Living costs are highest in Tokyo; regional cities can be more affordable. Foreign nationals normally need an appropriate work visa, usually sponsored by an employer, and must complete residence registration after arrival. Relocating employees should plan for housing deposits, health insurance, tax registration, banking, and language support. Japanese ability is helpful for daily life and many domestic roles, while English may be sufficient in some international companies.