Relationship Associate

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Relationship Associate supports relationship managers in serving clients, preparing account documentation, coordinating transactions, monitoring portfolios, and responding to customer needs. Candidates typically need a bachelor’s degree, preferably in business, finance, economics, or a related field, along with strong communication, organization, customer-service, and computer skills. Banking, sales, or client-facing experience is advantageous, although fresh graduates may be considered for suitable openings. The role expects professional client handling, accuracy, confidentiality, teamwork, timely follow-through, and the ability to meet service and business objectives. Candidates should also be comfortable working in a target-driven banking environment and complying with internal policies and regulatory requirements.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest and most established universal banks. Founded in 1962, it serves individual customers, small and medium-sized enterprises, large corporations, and institutional clients through a broad network of branches, digital channels, and specialized banking businesses. Its services include deposits, loans, payments, credit cards, wealth management, investment banking, and corporate finance. Metrobank is part of the Metrobank Group and is recognized as a major employer in the Philippine financial-services sector. The organization emphasizes customer-focused banking, responsible growth, innovation, risk management, and professional development. Employees may find opportunities across branch banking, relationship management, operations, technology, risk, finance, and corporate banking. Compensation commonly includes base pay, statutory benefits, health coverage, incentives, and other benefits that vary by position and employment level.

Working in Philippines

The Philippines offers banking, outsourcing, technology, tourism, healthcare, education, manufacturing, and retail opportunities, with major employment hubs in Metro Manila, Cebu, and Davao. Filipino culture is generally warm, family-oriented, community-minded, and strongly influenced by English, Spanish, and Asian traditions. English is widely used in business, while Filipino and regional languages are common in daily life. Lifestyle ranges from fast-paced urban living in Manila to more relaxed coastal and provincial communities. Costs vary considerably; housing and commuting are usually more expensive in central Manila. Foreign professionals normally need an employer-sponsored work visa, commonly a 9(g) pre-arranged employee visa, and may require an Alien Employment Permit. Short visits may be visa-exempt for eligible nationalities but do not authorize employment. Relocating workers should arrange an employment contract, housing, health insurance, tax registration, and local banking before arrival. The country’s islands offer beaches, mountains, diving, and diverse regional cuisines.