CSR-Teller, Dipolog - Gen. Luna Branch

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller handles cash transactions, deposits, withdrawals, payments, account servicing, and customer inquiries at Metrobank’s Dipolog–General Luna Branch. Candidates typically need a bachelor’s degree, strong numerical and communication skills, attention to detail, basic computer proficiency, and willingness to work in a branch environment. Banking, cashiering, or customer-service experience may be advantageous, although entry-level applicants may be considered. The role expects professionalism, accuracy, confidentiality, integrity, efficient service, and compliance with banking procedures and anti-money-laundering controls. Candidates should be customer-focused, dependable, presentable, and comfortable meeting service standards and transaction deadlines.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ largest universal banks. Established in 1962, it provides a broad range of services for individual, business, corporate, and institutional clients. These include deposits, consumer loans, credit cards, payments, wealth management, commercial banking, investment banking, and digital financial services. Metrobank operates an extensive branch and ATM network across the country and serves Filipinos through both physical and online channels. The bank is known for its focus on trusted banking relationships, financial inclusion, operational discipline, and technology-enabled services. Employees may find opportunities in branch banking, operations, risk, technology, finance, sales, and corporate functions. Compensation and benefits vary by position, location, qualifications, and employment status.

Working in Philippines

The Philippines offers employment opportunities in banking, business-process outsourcing, technology, tourism, healthcare, education, retail, logistics, and construction. Major job hubs include Metro Manila, Cebu, Davao, Clark, and Iloilo, while cities such as Dipolog provide a quieter lifestyle and lower living costs. Filipino culture is generally warm, family-oriented, community-minded, and English is widely used in business and daily communication. Island living offers beaches, outdoor activities, fresh food, and a relaxed pace, although transport, healthcare access, and internet quality can vary outside major cities. Foreign nationals usually need an appropriate work visa or permit arranged with an employer; visiting on a tourist visa does not authorize employment. Relocating workers should budget for housing deposits, transportation, health insurance, and local registration requirements. Philippine citizens generally need standard identification and employment documents when moving between islands for work.