CSR - Teller, ORTIGAS - SAPPHIRE BRANCH

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller handles cash deposits, withdrawals, payments, account transactions, customer inquiries, and other branch services while maintaining accuracy and security. Candidates typically need a bachelor's degree, strong numerical and communication skills, customer-service experience, and the ability to follow banking procedures and controls. Experience in teller operations, cash handling, or financial services is advantageous. The role requires integrity, attention to detail, professional conduct, computer literacy, and willingness to work on-site in the Ortigas area. The successful candidate is expected to deliver efficient service, meet branch standards, protect customer information, identify unusual transactions, and support sales or referral activities when appropriate.

About the employer

Metropolitan Bank & Trust Company, widely known as Metrobank, is one of the Philippines' largest universal banks. Established in 1962, it provides retail and corporate banking, loans, deposits, treasury services, investment banking, cards, digital banking, and wealth-management solutions. Through its extensive branch network and digital platforms, Metrobank serves individuals, businesses, institutions, and overseas Filipino customers. The bank is part of the Metrobank Group, which has interests across financial services and related industries. Metrobank emphasizes responsible banking, customer service, operational reliability, risk management, and technology-enabled experiences. Employees commonly work in structured environments with training, compliance requirements, performance goals, and opportunities to develop careers in branch banking, operations, relationship management, finance, technology, and other banking functions.

Working in Philippines

The Philippines is an archipelago with major employment centers in Luzon, especially Metro Manila, where banking, technology, business-process outsourcing, retail, and professional services are concentrated. Cebu and Davao also offer growing opportunities in shared services, tourism, education, healthcare, and commerce. Filipino culture values hospitality, family ties, community, and respectful workplace relationships; English is widely used in business. Lifestyle ranges from fast-paced urban living to more relaxed coastal and provincial communities, with generally warm weather, diverse food, and strong public-transport dependence. Foreign nationals usually need an appropriate employment visa or work permit sponsored or supported by an employer; rules depend on nationality and job type. New arrivals should budget for rent, commuting, healthcare, and deposits, and verify local immigration and employment requirements before relocating.