CSR - Teller, TAYTAY - HIGHWAY 2000 BRANCH

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR–Teller supports customers at Metrobank’s Taytay–Highway 2000 Branch by processing deposits, withdrawals, payments, fund transfers, account inquiries, and other routine banking transactions. The role generally requires a bachelor’s degree, strong numerical and communication skills, attention to detail, computer proficiency, and the ability to handle cash accurately. Prior teller, cashier, or customer-service experience may be advantageous, although qualified fresh graduates may be considered. The candidate is expected to provide courteous and efficient service, follow bank policies and regulatory procedures, protect customer information, balance transactions accurately, identify potential fraud or unusual activity, and contribute to branch sales and service targets. Flexibility, integrity, professionalism, and willingness to work in a fast-paced branch environment are important.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ leading universal banks. Established in 1962, it serves individual customers, small and medium-sized enterprises, large corporations, institutions, and government-related organizations. Its services include deposits, consumer loans, credit cards, payments, wealth management, corporate banking, investment banking, and digital banking. Metrobank operates an extensive branch and ATM network across the country and continues to expand its online and mobile services. The bank is known for emphasizing customer service, responsible banking, employee development, risk management, and compliance with Philippine financial regulations. In a branch-based role, employees typically work closely with customers and colleagues to deliver accurate, secure, and efficient transactions while supporting the bank’s broader relationship-building and sales objectives.

Working in Philippines

The Philippines offers opportunities in banking, business-process outsourcing, technology, healthcare, education, tourism, retail, logistics, and engineering. Metro Manila and nearby areas such as Rizal have the largest concentration of corporate and financial jobs, while Cebu and Davao are important regional centers. Filipino culture is generally warm, family-oriented, community-minded, and English is widely used in workplaces. Lifestyle varies from busy urban living to more relaxed coastal or provincial communities. Living costs are usually highest in Metro Manila; transportation, traffic, weather, and occasional typhoons should be considered when relocating. Foreign nationals normally need an employer-sponsored work permit and an appropriate employment visa, commonly a 9(g) visa; tourist status does not authorize employment. Requirements can change, so applicants should confirm current rules with the Bureau of Immigration or a Philippine embassy. Local hires should prepare identification, tax, banking, and employment documents.