CSR - Teller, Office of North Luzon Area II

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The CSR-Teller supports daily branch operations by processing deposits, withdrawals, payments, fund transfers, account services, and other customer transactions accurately and efficiently. The role typically requires a bachelor’s degree, preferably in business, finance, accounting, or a related field, along with strong numerical, communication, and customer-service skills. Candidates should be detail-oriented, trustworthy, professional, and comfortable handling cash and confidential information. Previous teller, banking, or customer-service experience may be advantageous. The successful candidate is expected to follow banking procedures and regulatory requirements, maintain transaction accuracy, resolve routine customer concerns, promote appropriate bank products, and contribute to branch targets while delivering courteous service.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ major universal banks. Established in 1962, it provides a broad range of services for individuals, businesses, corporations, and institutional clients. Its offerings include deposits, consumer loans, credit cards, payments, wealth management, commercial banking, investment banking, and digital financial services. Metrobank operates through branches, ATMs, digital channels, and specialized banking units across the Philippines, supported by a large workforce serving customers nationwide. The bank is recognized for its established market presence and focus on dependable financial services, relationship-based banking, and technology-enabled customer experiences. A branch CSR-Teller role offers exposure to frontline banking, transaction processing, customer assistance, compliance procedures, and potential development into other retail or operations positions within the organization.

Working in Philippines

The Philippines offers employment opportunities in banking, business-process outsourcing, technology, retail, tourism, healthcare, education, manufacturing, and logistics. Major financial and professional hubs include Metro Manila, Cebu, Clark, and Davao, while Pampanga and Central Luzon continue to grow through business parks, aviation, retail, and industrial development. Filipino culture values hospitality, family ties, community, and respectful communication; English is widely used in workplaces. Lifestyle varies from busy urban living to quieter provincial communities, with relatively affordable food, transport, and housing outside central Manila. The country has thousands of islands, beaches, mountains, and diverse regional cuisines, although traffic and tropical weather can affect daily life. Foreign employees generally need an employer-sponsored work visa or permit, while visiting or remote relocation arrangements have different rules. New arrivals should verify immigration requirements, healthcare options, taxes, housing, and employment regulations before moving.