CSR - Teller, OFFICE OF NORTH METRO MANILA AREA V

Role summary

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The CSR–Teller supports daily branch operations by processing deposits, withdrawals, payments, fund transfers, check transactions, account services, and other customer requests accurately and efficiently. The role typically requires a bachelor’s degree, strong numerical and communication skills, customer-service orientation, attention to detail, and the ability to handle cash and confidential information responsibly. Candidates should be comfortable using banking systems, following established controls, meeting service standards, and working in a target-driven branch environment. Reliability, professional conduct, teamwork, and willingness to work in the North Metro Manila area are expected. Relevant teller, cashier, or financial-services experience may be advantageous, although suitable entry-level applicants may also be considered.

About the employer

Metropolitan Bank & Trust Company, commonly known as Metrobank, is one of the Philippines’ major universal banks. Established in 1962, it serves individual customers, businesses, institutions, and corporate clients through a broad network of branches, ATMs, digital channels, and specialized financial services. Its offerings include deposits, consumer loans, cards, payments, wealth management, corporate banking, investment banking, and treasury services. Metrobank is part of the Metrobank Group and is listed on the Philippine Stock Exchange. The bank emphasizes customer service, responsible banking, operational reliability, and digital transformation. A branch CSR–Teller contributes directly to the customer experience by handling routine transactions, protecting cash and account information, and supporting efficient branch operations. Compensation commonly includes base pay and may include statutory benefits, company benefits, performance incentives, and career-development opportunities, subject to the bank’s policies and the employee’s employment status.

Working in Philippines

The Philippines offers job opportunities in banking, business-process outsourcing, technology, retail, healthcare, education, tourism, logistics, and construction, with Metro Manila, Cebu, and Davao serving as major employment centers. Filipino culture is generally welcoming, family-oriented, community-minded, and influenced by Asian, Spanish, and American traditions. English is widely used in workplaces, while Filipino and regional languages are common socially. Lifestyle varies from busy urban living in Metro Manila to more relaxed coastal and provincial communities. Living costs depend heavily on location; housing and commuting are usually more expensive in central Manila. Foreign nationals normally need an appropriate work visa or permit arranged with employer support, while tourism entry does not authorize employment. Relocating employees should budget for housing deposits, transport, healthcare, documentation, and utilities. Public transport is extensive but can be crowded, and tropical weather, including seasonal typhoons, should be considered when choosing accommodation.