Contract and Approval Governance Officer and General Affairs Officer - Rakuten Total Solutions, Inc. (Secondment)

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

This role supports contract and approval governance, ensuring documents, internal approvals, compliance procedures, and records are handled accurately. General affairs duties may include office administration, vendor coordination, facilities support, meeting arrangements, and communication with Rakuten Total Solutions and Rakuten group stakeholders. Candidates are expected to have experience in contracts, corporate administration, governance, legal support, or similar operations, together with strong organizational and communication skills. Business-level Japanese is likely required, while English may be useful in a multinational environment. The successful candidate should be detail-oriented, discreet with confidential information, comfortable coordinating across departments, and able to manage multiple deadlines independently.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet services company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem covering e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. Rakuten serves consumers and businesses in Japan and international markets, connecting many services through its membership and loyalty program. The company is known for its strong entrepreneurial culture, emphasis on data and digital innovation, and diverse workforce. Rakuten Total Solutions, Inc. supports business and operational functions within the broader group, and this secondment position contributes to effective governance, administration, and internal coordination. Work environments may be fast-paced and cross-functional, with employees expected to take ownership, communicate clearly, and support continuous improvement.

Working in Japan

Japan offers opportunities in technology, finance, engineering, hospitality, education, healthcare, logistics, and corporate administration, especially in Tokyo, Osaka, Nagoya, and Fukuoka. Workplace culture generally values punctuality, respect, teamwork, careful preparation, and professional hierarchy, although international companies may be more flexible. Lifestyle ranges from energetic urban living to quieter regional communities, with excellent public transport, healthcare, safety, and varied food and recreation. Housing and commuting in Tokyo can be expensive, while regional cities are often more affordable. Foreign workers normally need an appropriate work visa sponsored by an employer; common categories include Engineer/Specialist in Humanities/International Services and Highly Skilled Professional. Applicants should confirm eligibility, required documents, residence procedures, tax obligations, and health insurance rules before moving. Japanese language ability significantly improves daily life and career options, even when English is used at work.