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This role supports contract management within the Office Environment Section of Rakuten Total Solutions, working on contract preparation, reviews, renewals, record keeping, approvals, and coordination with internal departments and business partners. Candidates should be organized, detail-oriented, dependable, and comfortable handling confidential information and deadlines. Experience in contract administration, general affairs, procurement, legal support, or corporate operations is useful. Strong communication skills, business-level Japanese, and the ability to use office software are likely expected. The successful candidate will work carefully, improve administrative processes, and coordinate effectively in a fast-paced, cross-functional environment.
Rakuten is a major Japanese internet services group founded in 1997 and headquartered in Tokyo. Its businesses span e-commerce, fintech, mobile communications, digital content, travel, advertising, and professional services. The group operates a large membership and loyalty ecosystem, allowing customers to use Rakuten services across many parts of daily life. Rakuten Total Solutions, Inc. supports business operations and workplace-related services within the wider group, including functions connected with office environments and corporate infrastructure. Rakuten is known for its global outlook, technology focus, and English-friendly working culture in some divisions, while Japanese remains important for many local operations. Employees may work with colleagues across departments and countries, and roles often emphasize initiative, collaboration, process improvement, and customer or stakeholder value.
Japan offers opportunities in technology, engineering, finance, healthcare, education, tourism, manufacturing, logistics, and corporate support. Tokyo has the widest selection of international roles, while Osaka, Nagoya, Fukuoka, and regional cities can offer lower living costs and growing demand. Workplace culture generally values punctuality, preparation, teamwork, respect for hierarchy, and careful communication. Daily life is safe and convenient, with excellent public transport, though housing and commuting in Tokyo can be expensive. Professional Japanese substantially improves career options; English-only positions exist mainly in multinational or technology companies. Most foreign employees need an appropriate work visa, usually sponsored by the employer, and must meet education or professional-experience requirements. Highly skilled professionals may qualify for a faster points-based route. Before relocating, arrange housing, health insurance, tax registration, banking, and a residence card. Learning local etiquette and basic Japanese helps build trust and settle comfortably.
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