Project Manager (Operations) - Robot Business Section, Unmanned Solution Department, Incubation Business

Role summary

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This role manages day-to-day operations and project delivery for Rakuten’s robot business within its Unmanned Solution Department. Candidates are likely expected to have experience in project or operations management, strong coordination and problem-solving skills, and the ability to work with engineering, business, government, and external technology partners. Experience with robotics, mobility, logistics, field operations, or new-business development is advantageous. The role requires clear communication, ownership, practical decision-making, and comfort working in an evolving incubation-business environment. Business-level Japanese and English may be useful, particularly for coordinating teams and partners across Japan and overseas.

About the employer

Rakuten Group, Inc. is a major Japanese technology and internet company headquartered in Tokyo. Founded in 1997, it operates a broad ecosystem that includes e-commerce, fintech, mobile telecommunications, digital content, travel, advertising, and professional sports. The company’s services are connected through the Rakuten member and loyalty platform, giving customers opportunities to earn and use Rakuten Points across multiple businesses. Rakuten is also known for investing in emerging technologies and launching new ventures, including logistics automation, robotics, artificial intelligence, and unmanned delivery solutions. Its international workforce operates in a relatively global corporate environment, although Japanese remains important for many domestic roles. Employees may work across several business units, combining commercial planning, technology, partnerships, and operational execution.

Working in Japan

Japan offers strong opportunities in technology, robotics, logistics, engineering, finance, tourism, and global business, particularly in Tokyo, Osaka, Nagoya, and Fukuoka. Workplaces often value punctuality, preparation, teamwork, and respectful communication. Larger companies increasingly support English-speaking professionals, though Japanese ability greatly improves career options and daily life. Urban living provides excellent public transport, healthcare, safety, and convenience, but Tokyo housing and commuting can be expensive. Regional cities and rural areas offer a slower pace and lower costs, with beautiful coastlines, mountains, and distinct local cultures. Most overseas hires need an employer-sponsored work visa, commonly the Engineer/Specialist in Humanities/International Services status; highly qualified professionals may qualify for a Highly Skilled Professional visa. Before relocating, arrange a residence card, registered address, health insurance, pension enrollment, banking, and mobile service. Learn basic Japanese and workplace etiquette to settle in smoothly.