Platform Analyst

Role summary

Written by MyIslandJob from the job title and employer. See the employer's page for the full description.

The Platform Analyst supports the reliability, performance and continuous improvement of business and technology platforms used by Jetstar. Typical requirements include experience in platform administration, systems analysis, incident and problem management, service monitoring, data analysis and stakeholder support. Familiarity with IT service-management practices, cloud or enterprise applications, reporting tools and process documentation is valuable. The successful candidate is expected to investigate issues, identify trends, coordinate with technical teams and vendors, maintain accurate records, and help deliver practical platform improvements. Strong communication, analytical thinking, customer focus, organisation and the ability to work collaboratively in a fast-paced airline environment are important.

About the employer

Jetstar Airways Pty Ltd is an Australian low-cost airline and part of the Qantas Group. Established in 2003, Jetstar operates domestic and international services across Australia and the wider Asia-Pacific region, offering affordable air travel to millions of customers. Its operations include Jetstar Airways in Australia and New Zealand, as well as affiliated Jetstar-branded airlines in Asia. The company employs people across flight operations, engineering, airport services, customer support, commercial teams, technology and corporate functions. Jetstar’s business depends on efficient systems, strong safety standards, reliable operations and a customer-focused approach. Employees typically work in a dynamic environment where cost efficiency, digital innovation, teamwork and operational resilience are highly valued.

Working in Australia

Australia offers opportunities in aviation, technology, healthcare, construction, education, logistics, hospitality and professional services, with major employment centres in Sydney, Melbourne, Brisbane, Perth and Adelaide. The culture is generally informal, multicultural and direct, with emphasis on workplace safety, fairness and work-life balance. Lifestyle options range from major-city dining and entertainment to beaches, national parks and regional communities. Housing and transport costs vary considerably, with Sydney and Melbourne often among the most expensive locations. Visa options may include employer-sponsored skilled visas, the Skilled Independent visa, state-nominated pathways and working-holiday visas, depending on nationality, occupation and qualifications. Relocating usually requires valid work rights, health insurance, tax registration and careful budgeting for accommodation. Australia is geographically vast, so city selection should reflect the job location and preferred lifestyle.